Privacy Policy

 

 

SkilltechWebDesign.com Privacy Policy

Hi there, we are SkilltechWebDesign.com, a web design agency and an online store located at: www.SkilltechWebDesign.com (“Site”), Gagarinova 14, 21000 Novi Sad, R. Serbia. This policy sets out how we handle your personal information if you’re a SkilltechWebDesign.com user or visitor to our Site. When we say ‘we’, ‘us’, ‘Skilltech’, ‘Skilltech Web Design’ or ‘SkilltechWebDesign.com’ it’s because that’s who we are and we own and run the Site. If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using our Site. We respect the privacy of our customers, partners, and clients, and we take the issue of your privacy very seriously.

 

Information We Collect

 

We collect certain personal information about visitors and users of our Site in order for SkilltechWebDesign.com to function properly.

The most common types of information we collect include things like: user-names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments, content you direct us to make available on our Site (such comments, ratings, screenshots of your issues for our support) and web analytics data. We will also collect personal information from job applications (such as, your CV, the application form itself, cover letter and interview notes).

 

How we collect personal information

 

We collect personal information directly when you provide it to us (such as when registering a SkilltechWebDesign.com account), automatically as you navigate through our Site, or through other people when you use services associated with our Site (such as when subscribing to our newsletter through our partners).

We collect your personal information when you provide it to us when you complete an account registration, membership registration and buy items or services on our Site, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

 

Personal information we collect about you from others

 

Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:

  • financial and/or transaction details from payment providers located in the US, UK, and Australia in order to process a transaction; All financial transactions you complete with us are handled through PayPal, we do not store your credit card details on our Site and/or our data bases;
  • third party service providers (like Google/Alphpabet, Facebook/Meta) who are located in the US or UK, which may provide information about you when you link, connect, or communicate with us through third party providers and they send us your information such as when you comment or message us on our official Facebook page. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider; and
  • other third party sources/ and or partners from Australia, Serbia, US or UK, whereby we receive additional information about you (to the extent permitted by applicable law), such as demographic data or fraud detection information, and combine it with information we have about you. For example, fraud warnings from service providers like identity verification service. We also receive information about you and your activities on and off the SkilltechWebDesign.com (such as Facebook, Google) through partnerships, or about your experiences and interactions from our partner ad networks.

 

Sharing Information

 

SkilltechWebDesign.com may only share personal information with partners or suppliers in order for them to fulfill the service or product you have ordered. These organizations will have access only to the information required to permit them to perform their obligations to us for example, when you proceed to PayPal to complete the purchase.
We will only disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to protect against fraud. We may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which SkilltechWebDesign.com participates. Such successor entity shall be bound by the terms and conditions of this privacy policy.

 

How we use personal information

 

We will use your personal information:

  1. To fullfil a contract, or take steps linked to a contract: in particular, in facilitating and processing transactions that take place on the Site, like where you purchase an item from our Site.
  2. Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests include:
  • operating the Sites;
  • providing you with services described on the Site;
  • verifying your identity when you sign in to our Site;
  • responding to support tickets, and helping facilitate the resolution of any disputes;
  • updating you with operational news and information about our Site and services e.g. to notify you about changes to our Site, website disruptions or security updates;
  • carrying out technical analysis to determine how to improve the Site and services we provide;
  • monitoring activity on the Site, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Site;
  • managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Site or asking for your feedback or whether you want to participate in a survey;
  • managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
  • training SkilltechWebDesign.com staff about how to best serve our user community;
  • improving our products and services.
  • providing general administrative and performance functions and activities; and
  • processing your job application to SkilltechWebDesign.com.
  1. Where you give us consent:
  • providing you with marketing information about products and services which we feel may interest you; and
  • customizing our services and website, like advertising that appear on the Site – where this involves the use of cookies or similar technologies – in order to provide a more personalized experience.
  1. For purposes which are required by law.
  2. For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.

 

When we disclose your personal information

 

We will disclose personal information to the following recipients:

  • Within SkilltechWebDesign.com Site, located in Serbia;
  • authors of any items or services made available to you, so they can facilitate support and license validation, who maybe located in any of the countries our products are available in;
  • subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: website hosting providers which are located in the US; technical and customer support services which are located in Serbia; marketing and analytics services which are located in the US; security and fraud prevention services which are located in any of the countries our products are available in; subscription management services which are located in the US; payment processing services which are located in the US; identification verification services located in the UK; and operational tooling services which are located in the US. Noting that our subcontractors and services providers may also transfer and access such information from other countries in which they have operations.
  • our professional advisers (lawyers, accountants, financial advisers etc.) which are located in Australia, Canada, the EU, Serbia, Russia, UK, USA;
  • regulators and government authorities in connection with our compliance procedures and obligations;
  • a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
  • a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;
  • a third party, in order to enforce or defend our rights, or to address financial or reputational risks;
  • a rights holder in relation to an allegation of intellectual property infringement or any other infringement; and
  • other recipients where we are authorised or required by law to do so.

 

Where we transfer and/or store your personal information

 

We are based in Serbia so your data will be processed in Serbia and the US. Some of the recipients we have described in section above, and to whom we disclose your personal information, are based outside Serbia in places like the EU, UK, and the US. We do this on the basis of your consent to this policy.In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

 

How we keep your personal information secure

 

We store personal information on secure servers that are owned by DreamHost and managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in Serbia and the US (such as backups). Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

 

How you can access your personal information

 

You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for our Site at any time. To make an access or correction request, contact us through our Site.

 

Marketing Choices regarding your personal information

 

Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.

You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Site may not work properly in your case.

 

Cookies and web analytics

 

For more information about how we use cookies see our cookie policy below and for more general information on cookies, see http://www.allaboutcookies.org.

When you visit our Site, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:

  • your IP address or proxy server IP address’;
  • the domain name you requested;
  • the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
  • the date and time of your visit to the website;
  • the length of your session;
  • the pages which you have accessed;
  • the number of times you access our site within any month;
  • the file URL you look at and information relating to it;
  • the website which referred you to our Site; and
  • the operating system which your computer uses.

Occasionally, we will use third party advertising companies to serve ads based on prior visits to our Site.  For example, if you visit our Site, you may later see an add for our products and services when you visit a different Site. Read more about your options in our cookie policy.

 

Information about children

 

Our Site is not suitable for children under the age of 16 years, so if you are under 16 we ask that you do not use our Site or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the Site for you!). If you are from 16 to 18 years, you can browse the Site but you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of our Site.

 

Information you make public or give to others

 

If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user (such as a third party Author) whether via our Site or directly via email. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our Site, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

 

How long we keep your personal information

 

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the SkilltechWebDesign.com services, you can request that we erase your personal information and close your SkilltechWebDesign.com account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

 

When we need to update this policy

 

We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.

When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

 

How you can contact us

 

If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact us through our website.

We’re really glad you made it to the end of the privacy policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!

 

If you’re a user or visitor in the European Economic Area these rights also apply to you:

 

For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.

 

How you can access your personal information

 

You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.

These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.

Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.

If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.

Both personal information and personal data have the same meaning in the context of this Privacy Policy.

 

SkilltechWebDesign.com Privacy Policy, effective date December 16th 2021.

 

SkilltechWebDesign.com Cookie Policy

 

What are cookies, web beacons, and similar technologies?

 

Typically, there are two types of tracking technologies we might use on our site:

  1. Cookies: these aren’t the type you eat they’re actually a small data file sent from a server to your web browser or mobile device that is stored on your browser cache or mobile device. There are ways you can control your cookies preferences and set whether you want to accept or reject cookies (see what your options are below).
  2. Clear gifs, web beacons, web bugs: These are tiny graphics with a unique identifier similar in function to cookies, and are used to track the movements of web users between pages and websites. Unlike cookies, which are cached on a user’s computer, clear gifs, web beacons and web bugs are embedded invisibly on web pages and are about the size of a single pixel.

 

What do we do with these technologies?

 

We use these tracking technologies for a few general purposes like:

  • To allow our site to function correctly.
  • To understand how our site is functioning and to inform any improvements in performance and our services.
  • To enhance your experience on our site and provide functionality that means for example you don’t have to re-enter your details each time you engage with our site or to record what purchases you’ve made on our site.
  • To gather relevant data that helps us deliver marketing and advertising content relevant to your interests.

We might sometimes partner with third-party services who may use various tracking technologies to provide certain services or features on our site, including targeted online marketing or relevant on-site messaging. These third-party services use cookies to anonymously collect data and allow them to recognize your computer or mobile device each time you visit any of our site. No personally identifiable information is collected by these cookies. The anonymous data they collect is kept separate from the personal information about you as a user that we collect.

 

Your options when it comes cookies, web beacons and similar technologies

 

Please note that the following options on the links below are provided to you as a guide on better understanding how your information is collected and who is collecting it while we ARE NOT partnered up with most of the companies in the links below. In plain words, the links below will help you manage your general data collection preferences. Not only by SkilltechWebDesign.com but instead your overall internet data collection preferences.

You can change your web browser’s settings to reflect your cookie preferences. Use these links to find out more information about cookie settings for these common browsers:

Internet Explorer

Firefox

Chrome

Safari

Also, you can opt out of third party advertising cookies at any time by visiting this page

Just keep in mind that if you disable cookies, web beacons and similar technologies there might be some functionality that will not work or not operate correctly on our site.

If you have any questions about our privacy practices, please contact through our website.